Privacy Policy for ÉireTable Institute
At ÉireTable Institute, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, access our services, or engage with us in any way. We adhere to the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include professional culinary training, short courses, hospitality management consultancy, tourism experience development, food and beverage certification, and culinary event management.
- Personal Identification Information: This includes your name, email address, postal address, phone number, date of birth, and nationality. We collect this data when you register for a course, consultancy service, subscribe to our newsletter, complete a form, or otherwise intentionally provide it to us.
- Educational and Professional Information: For professional courses and certification, we may collect details about your educational background, qualifications, work experience, and career aspirations.
- Payment Information: When you make a payment for our services, we collect necessary transactional data, though we do not store full credit card details on our servers. This is handled by secure third-party payment processors.
- Technical Data: This includes IP address, browser type, operating system, referral URLs, and other technology on the devices you use to access our site. This is collected automatically through cookies and similar technologies.
- Usage Data: Information about how you use our site, products, and services, such as pages viewed, time spent on pages, and navigation paths.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our educational and consultancy services.
- To Provide Services: To deliver the culinary training, consultancy, or other services you have requested, including managing your enrollment, providing course materials, and facilitating communication.
- To Communicate With You: To send you administrative messages, course updates, service announcements, and respond to your inquiries.
- For Marketing and Promotional Purposes: With your consent, we may send you information about new courses, events, or services that may be of interest to you. You can opt out of these communications at any time.
- To Improve Our Services: To understand how our services are used, conduct research and analysis, and develop new features or offerings.
- For Security and Fraud Prevention: To protect our site and services from fraud, abuse, and other unlawful activities.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements, including tax and auditing obligations.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties for their marketing purposes without your explicit consent. We may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with data protection laws. Examples include payment processors, IT service providers, and marketing platforms.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your personal data becomes subject to a different privacy policy.
- With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect your information or with your express consent.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:
- Encryption: Using Secure Socket Layer (SSL) technology to protect sensitive information transmitted online.
- Access Control: Implementing strict access controls and procedures for handling personal data, limiting access to authorized personnel only.
- Regular Audits: Regularly reviewing our data collection, storage, and processing practices to prevent unauthorized access.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for accounting or legal obligations). When your personal data is no longer needed, we will securely delete or anonymize it.
6. Your Data Protection Rights Under GDPR
As a data subject in the European Union, you have certain rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.
7. Cookies
Our site uses "cookies" to enhance your user experience. Cookies are small data files placed on your device. They help us remember your preferences, understand how you interact with our site, and improve site functionality. You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of the site may not function properly if you disable cookies.
8. Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us:
- ÉireTable Institute
-
38 Ormond Quay Upper,
Smithfield,
Dublin, County Dublin,
D07 V886
Ireland